Hey Barber,
The gal, who seems to be running the sales, is currently following the GPAA Gold Shows around the country. Her name is Stacey Jentzsch, phone 541-878-4653. I don't know if this is a cell or land line. If a cell, she may be carriying it.
I tried, in vain, for a month to contact Airheadz and finally caught them at the fairgrounds in Salem, OR. I also bought ALL the available accessories. They have a shop in a little town called 'Shady Cove', N.E. of Medford. I am guessing the "company' is very small with no one to man the phones. I griped to Stacey, when I met her at the gold show, about the lack of communication. There should be a message on the phone stating the 'road-trip' scenario.
Hope the phone number helps.
Bud
P.S. So far,.......I have no 'crackling' or white noise that Weasel Loader speaks of above. Hey Weasel, How long have you used your phones before needing a charge? I haven't taken them to their, advertised, limit of eight hours before charging. Mine will. for sure, last for six hours. I guess my old body won't outlast the charge.