Getting parts for a tiger shark

goldhungry

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Location
Kimball. Mi
Detector(s) used
ACE 250, Tesoro Tiger Shark. Tesoro Outlaw
Primary Interest:
All Treasure Hunting
Bought a used Tiger Shark. :hello2: It arrived today and it has no coil cover (scuff plate), the rubber grip has a split in it and I want to put some fresh batteries in it. So I call Tesoro to order a coil cover, a new rubber grip, also figure I might as well get a new O ring while I'm ordering. Tesoro tells me I have to go through a dealer to get these items. I think no problem right? I use Tesoro's web site to locate some local dealers, call the first one no answer, call the second one, no longer a working number, the third one a real person answers but he then proceeds to tell me he has none of what I am looking for in stock and then the 20 or so seconds of silence occurs while I'm waiting for him to say something like I could order it though but that does not happen just more silence. :dontknow: So I proceed to the next number and agian a person answers but he too has none of the items I want. So I ask him about ordering it and he tells me I will have to call Tesoro and order it directly from them. :BangHead: Okay so can anyone tell me how to aquire these items. Also while were at it how about some #4 Dow Corning silicone. :help:
 

Since you bought it used, Tesoro is under no obligation to fix it for free, but they usually will. You must have gotten someone that just spilled their coffee. Dealers usually don't stock parts but should stock coil covers. Suggest you write the factory explaining your needs. You need silicone grease.
 

The silicone grease can be had almost anywhere. Either go to a dive shop or order from one online. I usually just buy dielectric grease from the auto parts store around the corner from me.
 

I am sorry,
I can send you the O-rings, handgrip and silicone but the scuff you need to buy from a dealer. Now dealers are always going to tell you that they are out of stock. They can order them though!
 

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