Help with camera (pictures) download to computer (windows vista)

crazyjarhead · Mar 17, 2009

Have a new computer that I bought at Christmas and use a Sony digital camera. When I plug the camera in a dialog box would automatically appear and i would download the pictures using windows (vista) directly to windows pictures.. Since then, I have had no problem downloading pictures to my computer. Just a few days ago when I would plug the camera into my computer it stoped downloading the pics. I have exhausted myself trying to figure out why it doesn't work now. I have tried HP help topics and it said something about drivers. Windows Vista automatically configuerd the camera when I first bought the computer. There is no disc. It also said that auto player may be turned off. It's on. I've turned off all of my firewalls and security settings and no luck. Any help!! I have some finds I am dying to download.

stoney56 · Mar 17, 2009

Not as familiar with Vista. Try plugging in the camera. Go to Start, My Computer, look for a highlighted removable drive (camera-may be listed as Sony). Then you might be able to view the pics and left-click drag images to your computer photo file.

hyperion · Mar 17, 2009

You did power-up the camera, right?

smurf-42 · Mar 17, 2009

I don't have Vista or a Sony camera, I have XP and a Kodak camera. I used to download my pics from my camera to my computer using the cord that came with my camera. After awhile I started having problems and found out it was Kodak. I had to uninstall Kodak then reinstall everytime I wanted to download pics. I don't have Kodak on my computer anymore. I use my HP printer to download all of my pics. I put my camera card into my printer and download the pics I want and save them to my computer. I wonder if Sony is doing the same thing that Kodak did to my computer. If you need HP drivers you can download them from HP Support and Drivers online, http://welcome.hp.com/country/us/en/support.html . I hope you get it figured out soon.

Sue

Lowbatts · Mar 17, 2009

Shouldn't be a firewall problem, should check in the My Computer folder for drives and make sure the camera shows up and yes, make sure it's turned on!

garrettman64 · Mar 17, 2009

I have Vista and a Kodak Easy share camera model cx 6330 I love it pm me or email me maybe I can help I am William to try.

smurf-42 · Mar 17, 2009

garrettman64 said:
I have Vista and a Kodak Easy share camera model cx 6330 I love it pm me or email me maybe I can help I am William to try.

Same camera as I have and I love it. I keep wanting to move up to 8 megapixels, but there is nothing with wrong my camera.

Anyways, I hope someone can help Crazy with this problem so we can see his finds.

Sue

crazyjarhead · Mar 17, 2009

Camera is on. It just worked fine a week ago, now the dialog box doesn't appear prompting you on what to do. It was just plug and play from December. Now i am perplexed on what it could be.

stoney56 · Mar 17, 2009

CJH, You might check your program access and default settings. also you might try clearing cache and running a defrag. Maybe it'll realign itself. If not, try cleaning your computer with CCleaner...http://www.ccleaner.com/download from filehippo. It can clean up quite a bit and check for registry errors. On registry errors, it allows you to save the files in case you want to reinstall something.

I have several brands of cameras and just use the built-in card reader instead.

CWnut · Mar 17, 2009

go to Sony's website and see if you can download a camera drive

Lowbatts · Mar 18, 2009

Have you checked in the My Computer folder when the camera is atached and turned on?

crazyjarhead · Mar 18, 2009

Lowbatts said:
Have you checked in the My Computer folder when the camera is atached and turned on?

I went to my computer and didn't see it there. I used my laptop last night to download the pics and it works fine. The dialog box pops up from camera/scanner wizzard and it works ok. It's not the camera. It's something in my computer that is not set up right. Worked fine a week ago.

stoney56 · Mar 18, 2009

Is there anything here that might help?

rubberdiver13 · Mar 18, 2009

i have a sony dig camera, had same problem, only happens occassionally, go to my computer check on there, should show the camera icon, click on that, i have a disk if you want a copy

Farmercal · Mar 18, 2009

If it worked a week ago and you haven't loaded any new software you could always restore your computer back to when it worked and it should work again. It's a radical move to fix a problem but I have done that in the past and fixed problems in a system. Although, if it worked a week ago it should work now. Have you tried another USB port? Perhaps the port you are using isn't working properly.

crazyjarhead · Mar 19, 2009

No luck. Tried everything. I give up. I have spent hours and phone calls and no one can point to the problem. Thanks for all who have tried. I'm baffled on this one ::)