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Kellyco is proud to offer a 30-day hassle-free return policy on most hobby metal detectors. We hope you are fully satisfied with any product you purchase from Kellyco, however, if for any reason you are not happy with your hobby metal detector purchase, and the item is eligible for return, you may qualify for a full refund with our new 30-day hassle-free return policy.
30-Day Hassle-Free Return Requirements:
Most hobby metal detectors are eligible for a full refund, exchange or store credit if returned within 30 days of purchase. All professional line metal detectors such as commercial, industrial and security machines are not eligible for return. These non-returnable detectors include (but are not limited to) the following brands; JW Fishers, Lorenz, OKM, Fisher Research Labs, Blisstool, Nokta and Aquascan Aquapulse.
Metal detector must be returned in its original packaging with all manufacturer accessories and promotional items. All items must be in working order and include the manufacturer’s original blank warranty form and instruction manual. No damage to the machine or any of the accessories including no dents, scratches, rips and tears etc.
Returns must be made within 30 days of purchase date. A Return Authorization Number is required prior to shipping any product back to Kellyco for a refund.
Refunds will be issued to the same credit/debit card, gift certificate or other form of payment that was used at the time of the original transaction.
Customer will be responsible for all return shipping, handling and insurance fees.
Please call Customer Service at (407) 699-8700 or toll free at 1-888-535-5926 to obtain a Return Authorization Number or to answer any questions about our return policy.
If it is determined by Kellyco that the returned metal detector has been damaged, contains missing parts and/or accessories then the customer may be subject to a repacking service fee of up to 30% of the machine’s retail value.
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