passing along some info. i got from minelab usa - yesterday

[gravediggermax-vabeachva]

i emailed them and told them i was going to send in one of my excals for some mods. i wanted to add the phone plug so i could switch phones to my gray ghosts and make a coil change.............................oh boy

here is the reply i got back..........................could be maybe they are thinking about a newer model coming out .................who knows....................
"Hi Mr. Braithwaite,

You have a real problem. We no longer modify any minelab product. Which means we do not put on any one else’s

Coil or modify units with headphone disconnects. The brass decided at the first of the year, no modifications, only

Stock.

Sorry, you can always call management, but so far it has not changed.

Best Wishes,

Robert"




B U T

Mr Bill from surfscanner detectors saw the post and said he would make the head phone changes for anyone, so that is not so bad now.

good luck

 

[Sir Digs-A-Lot]

100% Made in the USA

Even the fuzzy dice?

 

[EZrider]

"shrug" who knows, it's not attatched

 

[masterhunter]

Minelabs probably having so many problems with the Excalibur 2 that they just cant afford the extended warranty any more.

Companies offer to their customers an extended warranty as a way to build consumer confidence in their products and to add extra profits to the companies bottom line.

This whole thing leads me to believe that minelab has big concerns with the reliability of their own product.

Who needs poor quality stock headphones or coils that talk back to you?!!!! So the refusal of minelab to all of a sudden not do these customer requested aftermarket installations of coils and headphones could be an attempt to frustrate the customers into doing these installations them self’s or at unauthorized centers which would void the warranty completely.

 

[elistepp]

Nice Ride!