no, just change their attitude. If someone has that bad of an attitude with customers, maybe they shouldn't be in customer service. I have had a teller from a out of town branch of my bank call me 9 times on part of thursday, and through out the day friday saying that one of the penny rolls that I cashed in Thursday was short 2 pennies, and that I need to come up to that branch ( she knows I'm 2 1/2 hours away) to bring her 2 cents, or my account would be charged a bunch of fees, and I need ted to do it that day, and that it has to be at that branch because that is where the roll is. Now it's possible that I may be wrong, but I think she was just PO'ed that I brought in $300 in rolled change, it was very obvious when I walked up to the counter. Do you really think she counted all of that change? I don't think so. It certainly appears that she is trying to discourage me from bringing rolled change to her bank. So Saturday morning, I went to the branch here, talked to the manager. She said "No problem" and deposited the two cents to my account.
You can bet your butt that if they had a complaint about me at my job, they would be on the phone in a heartbeat demanding my head on a silver platter. But I know how to deal with the people I have to be around on the job. Ya, it can be a pain to deal with them at times, BUT it is part of the job, so I accept that, and do what needs to be done, because it's my job.
It is just my opinion that if someone has too much attitude to deal with the public, or are to lazy to do their job, then I shouldn't have to put up with it.
Just my 2 cents worth........
Paul