Anyone with a business try the "Remote operator"? (phones)

[mikeofaustin]

Anyone with a business try the "Remote operator"? (phones)

I've since hired a service that's supposed to answer my phones (I forward it to them to answer), and they're supposed to act like someone in the front office answering calls/ taking messages, etc.
After seeing multiple calls from business at 7:am or there about over that past many months, not leaving messages on the business phone, I'm hoping it will work.

(yes, I do NOT wake up at 7:am). It's also about the time zones too... Altlantic time zone is two hours ahead of me, so when someone gets into the office at 9:am, it's still 7:am for me.

 

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[Kentucky Kache]

Re: Anyone with a business try the "Remote operator"? (phones)

As a consumer I've found some of those to be down right rude. I would suggest calling every now and then as a customer, just to check up on what kind of service you're getting.

 

[dpitt8]

Re: Anyone with a business try the "Remote operator"? (phones)

ditto on that idea

 

[pygmy]

Re: Anyone with a business try the "Remote operator"? (phones)

For someone like MikeofAustin who's out of full time work, then I'd have thought the
effort of answering the phone personally at any time , day or night ,(via diversion to a mobile phone)
would have been paramount, instead of wasting money on a dummy answering service.

 

[Mark_NC]

Re: Anyone with a business try the "Remote operator"? (phones)

I have tried it Mike. Personally for me it did not work, but your situation may be entirely different. We operate on a 24 hour emergency service business model, so someone has to answer the phones. I found that several times I had potential jobs come in overnight or on the weekends and I never got the message until the next business morning. That was completely unacceptable for me as those calls are the high profit margins of my business. If all you need is a messaging service and do not have to return calls immediately, it may work for you, but then again if you are have the luxury of that kind of time frame, you may be just as well with letting voice mail pick up the calls.

Good luck

 

[WindHarvester]

Re: Anyone with a business try the "Remote operator"? (phones)

For someone like MikeofAustin who's out of full time work, then I'd have thought the
effort of answering the phone personally at any time , day or night ,(via diversion to a mobile phone)
would have been paramount, instead of wasting money on a dummy answering service.

Rude as usual TT

 

[mikeofaustin]

Re: Anyone with a business try the "Remote operator"? (phones)

For someone like MikeofAustin who's out of full time work, then I'd have thought the
effort of answering the phone personally at any time , day or night ,(via diversion to a mobile phone)
would have been paramount, instead of wasting money on a dummy answering service.

Tou-cha. But, can you imagine when a person works till 4 in the morning to get a project out for someone, and being dead beat the next morning.

Also, it's helpful when I'm currently one the phone, the it goes to a person, instead of a busy signal.

 

[mikeofaustin]

Re: Anyone with a business try the "Remote operator"? (phones)

For someone like MikeofAustin who's out of full time work, then I'd have thought the
effort of answering the phone personally at any time , day or night ,(via diversion to a mobile phone)
would have been paramount, instead of wasting money on a dummy answering service.

Rude as usual TT

I think TT is a person that we lot to hate, but hate to love. He's the type of person that when you actually get to drink a beer with the fella, he'll be the life of the party becuase he doesnt' hesitate to be straight forward.

So okay then TT.. you owe me the first round there cowboy.