as a seller do you leave feedback first?

[centfladigger]

I always have, I have felt like if the person was quick in his pay and I ship it, then I always left a positive feedback for that buyer even before they received the package. Am I silly for this? too many people hold others hostage with this feedback crap, "if you leave me a positive feedback then I will leave you one too" I have received this message a few times when I have bought

When I pay and you don't leave me anything but a note/message pertaining to this then I leave nothing and could care less

 

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[Rdunzl]

I am with you. I always leave positive feedback when appropriate as soon as I ship the item. They did their part.
I try and be just as prompt when buying as well. I find that maybe only 20% of people who buy from me leave any feedback.
Most sellers I buy from leave feedback promptly. A few wait and see if I leave them a positive before reciprocating.

 

[cedrusdeodara]

I've been selling for 6 years, probably 200-300 items a year. My opinions about feedbacks have changed over this period of time. To me, feedback is all but worthless now. Sellers cant say anything negative about buyers. Its a one way street. I've never had one negative feedback, and just one neutral feedback as a seller. Meanwhile, I've had buyers that skipped out on paying, complained about shipping costs after the fact, etc.. I don't care about feedbacks anymore. I dont even provide feedback to most of my buyers. Maybe that makes me a bad seller, but when my options are "how great was this buyer" or "say nothing", I'll just ignore the process.
"

 

[Iron Patch]

As a seller it makes no difference, so there's no pointing in playing a game that counts for nothing. To me feedback is just a chore that wastes time so I'm glad to get it over with.

 

[diggummup]

Don't know why I do but I always leave it as soon as they pay. Whether I get it in return doesn't really matter, most don't bother anyway. A big joke.

 

[Lafitte Deux]

I encourage buyers to leave feedback, and I will return in kind.
If a buyer does not leave me one, I feel no need to just pass 'em out.

 

[treasurekidd]

I always leave feedback as soon as a buyer makes payment, and it doesn't matter if they leave feedback for me in return. They do their part by paying quickly, and I always leave feedback and confirm receipt of payment to the customer right away.

 

[Minrelica]

When a buyer pays, they have fulfilled their end of the deal, period, and deserve positive feedback.

Many buyers will log in immediately after receiving their item in the mail and if they have no feedback from you, you get none in return and a high percentage of these people won't bother to check back or remember you after that initial attempt.

Holding feedback from a buyer gets you nowhere.

Always remember, NO feedback is good feedback. Leave your buyers alone after the sale and don't message them asking to leave you positive feedback.

 

[Minrelica]

I encourage buyers to leave feedback, and I will return in kind.
If a buyer does not leave me one, I feel no need to just pass 'em out.

That makes no sense since the just gave you money and feedback is free but it's your business...

 

[woodstock]

NEVER ! I wait until I know the item I sold is received and if after a week I send them a friendly reminder that feedback is a two way street . No feedback until I know they are happy and there are no issues that will lead to a retraction of feedback . That's the way I roll ... Woodstock

 

[Iron Patch]

To all those sellers who wait for the buyer to leave feedback what you're obviously missing is you are losing a lot of positive feedback because buyers are much more likely than sellers to be waiting for their feedback! They pay right away then think... this guy never even bothered to leave me feedback so I'll do the same to him. A seller holding back feedback is the equivalent to firing the first shot of a war you don't want to fight, and can not win. It just makes no sense! In addition the main goal for a seller is to not get bad feedback and not leaving it does not help in that matter, and if anything it hurts because it seems like communication totally broke off the second the item was purchased, and the buyer would probably be less likely to contact and figure out a resolution. At least if he sees you left positive he might think twice and at least message you. This is not the old ebay and the old way of doing things does not work.

 

[diggummup]

To all those sellers who wait for the buyer to leave feedback what you're obviously missing is you are losing a lot of positive feedback because buyers are much more likely than sellers to be waiting for their feedback! They pay right away then think... this guy never even bothered to leave me feedback so I'll do the same to him. A seller holding back feedback is the equivalent to firing the first shot of a war you don't want to fight, and can not win. It just makes no sense! In addition the main goal for a seller is to not get bad feedback and not leaving it does not help in that matter, and if anything it hurts because it seems like communication totally broke off the second the item was purchased, and the buyer would probably be less likely to contact and figure out a resolution. At least if he sees you left positive he might think twice and at least message you. This is not the old ebay and the old way of doing things does not work.

Here is a reason not to leave fb first. I have always left pos. fb first but I will be re thinking my methods after this ahole.

Seller (me) sells item. Description clearly states the dimensions of the item. Buyer receives item and now wants his money back because item is "quite a bit smaller the I was expecting" as he puts it. You on the other hand have already left positive fb because they paid quickly. You tell buyer that his reason is not an acceptable one for returning the item as the size was clearly written in the description with the word "mini" in the title also. It's buyer remorse plain and simple. Buyer now leaves negative fb because he had to open a case against you to get his money back because he is a dumbazz and didn't read or comprehend the description that was given in plain clear English.

Yeah he paid quickly, but that's about all he did right.

 

[trdhrdr007]

IMO feedback should be left when the transaction is completely over. That means the buyer has the item in hand & has acknowledged they are satisfied. Until that happens the prompt payer could turn into the buyer from hell.

 

[Iron Patch]

Here is a reason not to leave fb first. I have always left pos. fb first but I will be re thinking my methods after this ahole.

Seller (me) sells item. Description clearly states the dimensions of the item. Buyer receives item and now wants his money back because item is "quite a bit smaller the I was expecting" as he puts it. You on the other hand have already left positive fb because they paid quickly. You tell buyer that his reason is not an acceptable one for returning the item as the size was clearly written in the description with the word "mini" in the title also. It's buyer remorse plain and simple. Buyer now leaves negative fb because he had to open a case against you to get his money back because he is a dumbazz and didn't read or comprehend the description that was given in plain clear English.

Yeah he paid quickly, but that's about all he did right.

I think the difference between us is I look at it as a business, where as you're caught up in not letting someone get the best of you in any way. As I said in my post above there is a clear benefit for sellers to leave feedback right away, and nothing to gain by not doing it. Well maybe you gain some satisfaction, but I'd rather leave the emotions out of it and just collect the money. And believe me I'm not the type to let someone poke me in the chest, but I've had my share of battles with internet pukes and since I can't break their nose through my computer screen I've gone the route that's best from a business standpoint... and that's basically just lots of sales and resolve problems fast, and move on.

 

[Iron Patch]

IMO feedback should be left when the transaction is completely over. That means the buyer has the item in hand & has acknowledged they are satisfied. Until that happens the prompt payer could turn into the buyer from hell.

So every buyer you sell to that waits for their feedback first, you both get nothing. And remember it's more likely a buyer would think this way because the seller has the first opportunity already having been paid. (So definitely less positive feedback for a seller who waits)

As for the buyer turning into the buyer from hell, why is leaving feedback first even relevant? If you run into one of the real rotten ones leaving positive might actually give you a chance before they hit you with negative.

 

[diggummup]

I think the difference between us is I look at it as a business, where as you're caught up in not letting someone get the best of you in any way. As I said in my post above there is a clear benefit for sellers to leave feedback right away, and nothing to gain by not doing it. Well maybe you gain some satisfaction, but I'd rather leave the emotions out of it and just collect the money. And believe me I'm not the type to let someone poke me in the chest, but I've had my share of battles with internet pukes and since I can't break their nose through my computer screen I've gone the route that's best from a business standpoint... and that's basically just lots of sales and resolve problems fast, and move on.

I guess your right. I should take your advice. I need to leave emotions out of it and realize that not everyone has a brain and even less know how to use it. Also, since I can't reach through the computer and twist his neck off his shoulders, it does me no good to get upset about it. He has resorted to calling me names though. So I did report him to ebay. Seems he has a history of this type of thing now that I read his feedback left for others. I may just get my first neg. fb from him. If I do, I will contest it. By the way, since when are you allowed to call someone a thief and a liar as feedback? Isn't that libel?

 

[Iron Patch]

I guess your right. I should take your advice. I need to leave emotions out of it and realize that not everyone has a brain and even less know how to use it. Also, since I can't reach through the computer and twist his neck off his shoulders, it does me no good to get upset about it. He has resorted to calling me names though. So I did report him to ebay. Seems he has a history of this type of thing now that I read his feedback left for others. I may just get my first neg. fb from him. If I do, I will contest it. By the way, since when are you allowed to call someone a thief and a liar as feedback? Isn't that libel?

You just try to do the right thing, damage control when need be, and not lets the crazys get to you because there's nothing you can do. I once argued with a woman who bought three things from me, had this nutty idea one was something it was not (even though it was very clear) and left me negative on all three. I decided since I already had the negative I'd make her fight a claim, but then in an email soon after she accuses me of calling her in the middle of the night. That was the point I said screw this, I gotta end this even though it sucks because who knows what she'll be coming up with next.

 

[trdhrdr007]

So every buyer you sell to that waits for their feedback first, you both get nothing. And remember it's more likely a buyer would think this way because the seller has the first opportunity already having been paid. (So definitely less positive feedback for a seller who waits)

As for the buyer turning into the buyer from hell, why is leaving feedback first even relevant? If you run into one of the real rotten ones leaving positive might actually give you a chance before they hit you with negative.

I don't have any problem leaving feedback first but I'm not leaving any until I'm sure the transaction is complete. That means the buyer has either acknowledged they received the item & are satisfied or enough time has passed that I am satisfied the item is acceptable to the buyer.

There is always the possibility of a return if the product has a hidden defect in any transaction, but a transaction is essentially complete when both parties have their money/item in hand. A customer in a face to face transaction has the opportunity to examine the item. Therefore the transaction can be considered complete when the money/item change hands. An online transaction is not complete until the customer has the opportunity to examine the item. It's inevitable that there will be buyers that aren't satisfied, try to game the system, didn't read the description, etc. Until I know how they handle that situation I have no way of knowing what type feedback to leave. IMO leaving feedback upon payment is premature.

 

[mjlalt]

I use an inkfrog free account to send an automated feedback when the buyer leaves me a positive. Otherwise , I don't bother. too tedious

 

[dejapooh]

Once every two or three weeks I go in and leave all feed backs for all items paid for. That may come before or after they received the item or left feedback for me.