I never call ahead. I figure it's harder to say "no" to a face than to a phone. I probably would if it was far out of my way though. I often find that the tellers give very little help to unusual requests in person. I can't imagine they'd give me much help over the phone. For example, I went to one today, and the teller said "I've got $3.50". They were the loosies in her tray, one of which was silver. So, I said, "I was hoping for more than that, you don't have any more in the vault?" She then has to turn around in her swivel chair and look at a piece of paper, which tells her....there's $350 more in the vault. Part of the $350 was $100 dollars in a bag that a customer had brought in that held a '57 Franklin, 2 x '64, and 10 40%ers. If I just called, and hadn't been there and asked IN PERSON, I'd've probably passed on that bank thinking they just had the $3.50.
Kindest regards,
Kantuck