Dump Bank - Teller Calls Me Out.

[MentalUnrest]

I cringed when I saw the teller who I was next in line for. She always gives a sigh when she sees me coming and is very short with me. So today she gives the normal sigh of disgust and asks me why I keep bringing these here and where I am getting all these coins. Proceeds to tell me I come there way too much and she is not going to count any more. (I only drop 1K at this bank once every 3 to 4 weeks.) She then looks up my account to verify I am even a customer and then points out that I only have minimum balance and never deposit anything. Tells me that I am obviously using the bank to count coins with no other account activity since I opened it. True enough is what I am thinking - nothing I can come back with as she has me pegged. She then asked me why I don't drop these coins back at the bank I get them from. I wanted very much to tell her it is common CRH courtesy to not $hit where you eat, but did not think she would get the humor nor the golden rule of CRH'n.

She went ahead and counted and after I was very nice to her and apologized for any trouble and asked if it was ok to come once every 2-3 months. She said that would be ok, and said they had way too many dimes from me dropping there. I guess this branch does not have normal pickups like other larger banks? That was the only thing I could come up with as to why she was so out of sorts.

 

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[ArkieBassMan]

Tellers like this really get on my nerves. While I am VERY appreciative of all the free services I receive when it comes to my CRH activities, if the bank has no problem with my ordering/dumping, then the teller shouldn't either. Tellers get paid a salary or a wage to do their job. Part of that job description includes handling any coin that comes in. They should be happy they have a job in this woeful economy - as there are many folks out there who do not - and just do their job without complaining. To me thats no different than the person flipping burgers at McDonalds complaining that I come in too often and order too many hamburgers.

 

[SFBayArea]

Some tellers are just lazy.. they have attitudes.. that's your perogative what you do with your account. The bank uses your money you deposited to make money off you anyhow. Yes, I would never overdo dumping at certain banks but dumping there once a month is not unreasonable. I would go back and do your routine. Tell her, that you only do it once a month which you think is not unreasonable. You don't go there everyday to dump.

I don't care if some tellers don't like it. If they try to stop me, I will ask to speak with a manager and tell the manager that I only do this once a month which is not often. As long as you had no problems in the past with it, I don't see why a manager would say no to you if provided that it's only once a month.

 

[Silver Stripe]

I'd go back tomarrow. Then the next day. Then the day after that.... But thas just ME. HH Mark

 

[RP4L]

The last time a bank teller was rude to me, I transferred all my money to that account and went in a few days later and closed out the account. The manager cringed when he saw how much money I had in the account.

Bank tellers are kind of the McDonalds workers of the financial world. All they should be doing is asking if you'd like to biggy size your [coin box] order.

 

[SeaninNH]

I'd be pissed. I guess I have it good. I have been dumping $1200 a DAY including Saturdays for the past month or so and my dump bank tellers all greet me with a smile and joke with me.

I feel for you... I'd just tell her that you collect coins and it's a hobby. Everyone has their hobbies and I'm sure she has one that just happens to be different than yours.

Just tell her that you will gladly wait for another teller next time if you are next in line and she is open.

Don't stop because she is lazy.

 

[SFBayArea]

I'd be pissed. I guess I have it good. I have been dumping $1200 a DAY including Saturdays for the past month or so and my dump bank tellers all greet me with a smile and joke with me.

I feel for you... I'd just tell her that you collect coins and it's a hobby. Everyone has their hobbies and I'm sure she has one that just happens to be different than yours.

Just tell her that you will gladly wait for another teller next time if you are next in line and she is open.

Don't stop because she is lazy.

Yes, if tellers want to be lazy and get paid by just standing there, they should sign up to be a greeter at a Walmart. Otherwise, dealing with coins is just part of the job.

 

[jerseyjack]

I only have minimum balance and never deposit anything.

What's the minimum balance ? $100.00 ? one dollar ? for the intrest on that you want them to spend hours counting a thousand dollars in coin......these banks just don't don't know what "coin roll hunting" is yet, when they do they will find a way not to be bothered with it.

 

[clovis97]

I've been dumping at a CU, and there is one teller...she is in the beginning stages of getting snappy with me.

She acts like she owns the CU...it is starting to get old, real quick.

 

[kb4iqm]

I've been dumping at a CU, and there is one teller...she is in the beginning stages of getting snappy with me.

She acts like she owns the CU...it is starting to get old, real quick.

I can relate. The head teller at my former primary bank gave me a hard time about asking to buy rolls of coins. I retaliated by transferring all of my banking business to another bank, and turning that branch into my preferred halves dump. The branch manager there is a long-time friend, been banking there for 15 years. He allowed me to ship some gold there and store it in the vault back in 2008.

I told him why I've taken my banking business elsewhere. She's tried to cut me off on dumping but he won't let her. She likes being so stingy with coins, so I dumped full 2 boxes of halves on her yesterday to help her fill her limited coin space in the vault. Just trying to give her more of what she loves

Bob

 

[Hortstu]

My friend that got me into this had trouble with a bank that picked up from. They looked up his account and told him "you gave a non transactional account we're not ordering coins for you any more.

 

[kb4iqm]

My accounts are still transactional. One is business and the other personal, and both are each tied to my business and personal PayPal accounts. I moved my direct deposits to another bank, but still use my PayPal accounts for occasional FeePay or other online purchases. I deposit funds only when I plan to use my PayPal cards, otherwise I only leave $5 in each account.

It's not hard to make a $5 or $10 deposit once in a while when you go in to dump, in order to maintain that very important transactional status. I do that with my accounts at other banks as well, just to keep some minor account activity going at least once a month. I'll usually put in $10 then use the ATM/debit card to buy lunch or make some other minor purchase.

Bob

 

[Generic_Lad]

I think that there is most likely some reason why she doesn't like you dumping. Does the bank not have a coin counter that takes halves? If they don't have a coin counter that takes halves, that could explain it. If they don't get coin pickups like other banks, no wonder they don't like you dumping there, they are using up space keeping halves which won't be used. Personally, I would say to find a new dump bank because the one you have isn't working out for either you or the bank. On my dump banks I would -never- just open up an account with the minimum balance and come in and dump $1K a week. Rather, I'd make my dump bank my primary bank, or at least open up a savings account and put a little in there from my dumps and then come back in a few days and get some of it out. Also, consider the fact that dumping costs the bank money when you are dumping large amounts (even though $1K is small for a CRHer, it is a large amount to get rid of when even a large cash business might only go through a few hundred in change a week) and the teller's manager may be wanting to get rid of a liability to the bank. Lets face it, halves cause a lot of wear and tear on counting machines, they cost money to get rid of and it really makes no sense why a dump bank would really want to keep you as a "customer" if you don't do anything.

Quite honestly, with what you've posted, I wouldn't see why your dump bank tellers would be happy with you dumping there. After all, they are losing money every time you come in. I'd find a different dump bank, one that is more equipped to handle your dumps, and I'd treat your dump banks better than your supply banks.

 

[joad]

Why don't you sick that cat on her?

 

[ancesthntr]

There are a couple things going on here:

1) She's lazy and has an attitude;
2) You dump a lot of coin there and only keep the minimum balance.

The solution is, IMHO, easy. Deposit a little bit of money there every time you go. It doesn't have to be much, just have the account activity and show a rising balance. I just opened an account at a local CU, and the first 2 times that I went back there I deposited the odd amounts left after the coin counter finished (for example, if the machine gave me a receipt for $258.05 of nickels, I asked for $250.00 cash and deposited the rest). That way you eliminate her biggest argument, which is that you're just using the bank (which, let's be honest here, you are).

Also, you get more flies with honey than with vinegar. You could also bring in a box of donuts or cookies for all of the tellers the next time you visit, or just give it to old sour-puss and tell her that you appreciate her service (even if you don't). It is a minimal investment in goodwill. Trust me, banks don't really have to do this for us CRHers, they're not really making money on us.

As for the answer as to why you don't bring coin back to the bank you bought it from, simply tell her that your wife picks up the coins on her way home from work or school, and your job (and her bank) are in the opposite direction. Tell her that even if you're not married and don't have a job - it'll sound OK to her, and you won't have to explain the CRH rules to her. Frankly, she won't care either way, but at least you'll have an intelligent sounding answer.

 

[diggummup]

Bank tellers are kind of the McDonalds workers of the financial world. All they should be doing is asking if you'd like to biggy size your [coin box] order.

Yes, if tellers want to be lazy and get paid by just standing there, they should sign up to be a greeter at a Walmart. Otherwise, dealing with coins is just part of the job.

The 2 best statements made on this thread. Once upon a time in my younger days, I used to date a teller, she was dumber than a box of rocks.

 

[scaupus]

She nailed you because she had you figured out. It's called "sport."

 

[Generic_Lad]

Bank tellers are kind of the McDonalds workers of the financial world. All they should be doing is asking if you'd like to biggy size your [coin box] order.

Yes, if tellers want to be lazy and get paid by just standing there, they should sign up to be a greeter at a Walmart. Otherwise, dealing with coins is just part of the job.

The 2 best statements made on this thread. Once upon a time in my younger days, I used to date a teller, she was dumber than a box of rocks.

While tellers might be the burger flippers and waitresses at a restaurant, you have to remember that us CRHers are quite often the guy who just orders an appetizer and makes a meal out of the free chips and dip and the free refills of soda.

I have trouble getting any too mad at tellers, particularly ones at banks that I don't bank often at. It would be one thing if I had like $75K in the bank and the tellers were treating me like crap, but a couple $75 accounts created to dump/buy, the fact that tellers aren't too happy to handle a lot of coin is to be expected.

Don't take it personally but since we aren't making the bank any money, we shouldn't expect incredibly stellar service. The fact that banks are still willing to take our coins after we've dumped 20K+ in coin should really be enough.

 

[diggummup]

Bank tellers are kind of the McDonalds workers of the financial world. All they should be doing is asking if you'd like to biggy size your [coin box] order.

Yes, if tellers want to be lazy and get paid by just standing there, they should sign up to be a greeter at a Walmart. Otherwise, dealing with coins is just part of the job.

The 2 best statements made on this thread. Once upon a time in my younger days, I used to date a teller, she was dumber than a box of rocks.

While tellers might be the burger flippers and waitresses at a restaurant, you have to remember that us CRHers are quite often the guy who just orders an appetizer and makes a meal out of the free chips and dip and the free refills of soda.

I have trouble getting any too mad at tellers, particularly ones at banks that I don't bank often at. It would be one thing if I had like $75K in the bank and the tellers were treating me like crap, but a couple $75 accounts created to dump/buy, the fact that tellers aren't too happy to handle a lot of coin is to be expected.

Don't take it personally but since we aren't making the bank any money, we shouldn't expect incredibly stellar service. The fact that banks are still willing to take our coins after we've dumped 20K+ in coin should really be enough.

Speak for yourself. Although I have several accounts, I mainly deal with two banks. One is my personal account and the other is my business account (where I dump). I don't care if I have $10 in an account or if I order from the dollar menu everyday, every customer should be treated equally. That is not for the teller (or the cashier) to decide, their job is customer service with a smile, period.

 

[mts]

.....I don't care if I have $10 in an account or if I order from the dollar menu everyday, every customer should be treated equally. That is not for the teller (or the cashier) to decide, their job is customer service with a smile, period.

Have you ever worked in retail? If so, you'd know that not every customer should be treated equally. There are times when it is appropriate to cut your losses and tell a "customer" to take a hike. The idea that every employee should provide service with a smile went out a long time ago along with "the customer is always right". Both ideas are too idealistic in today's world.

There is a difference between ordering from the dollar menu every day and just going into an establishment to fill up on free coffee without ever buying anything...