chinchilla
Full Member
- Joined
- Dec 18, 2009
- Messages
- 182
- Reaction score
- 24
- Golden Thread
- 0
- Detector(s) used
- Tesoro, White's
- Primary Interest:
- Metal Detecting
Kinda like driving while texting.
good example!
Kinda like driving while texting.
Tesoro definitely takes care of their customers! They have an old fashioned policy and its the best in the biz!Kinda like driving while texting.
Tesoro definitely takes care of their customers! They have an old fashioned policy and its the best in the biz!
Scott, the other day I ran into another detectorist with a F4. I really liked it and I would recommend one to people. Went on line and checked out all the F series and think an F5 might suite me best.
A satisfaction guaranty now that would be something.
More companies should take note. Tesoro is doing things the old way. Standing behind their product.
Most, this generation, companies pay attention to the bottom line. The money will come from new customers. Keep refreshing the product and keep a new string of new customers. As an example, look at the cell phone, cable, satellite companies. If my last satellite company tried half as hard to keep me as a loyal customer, as they are trying to get me back, I would have never left.
The NOW / ME generation has changed the face of business.
Thank you Tesoro for keeping an old tradition alive, where you believe in loyalty to your customers. It comes back tenfold doesn't it?
Basically, I was saying that I no longer make detector purchases based on the warranty, but how well it does what its supposed to do. If the product doesnt perform how you want it to, the warranty wont help you. It does make it a bit easier to sell your detector though!
I wasn't referring to anything you said. I'd just like to have my money back.
I wasn't referring to anything you said. I'd just like to have my money back.