Question about Long island Banks

the Commerce Banks here are the same way except for the one in Ocean City, NJ. it took all $500 I put in it once.
At one branch the guy just lifted the nozzle and reset it using the same bag until I had put a full $500 into it. He said they all do that but most employees don't know it. That and the female tellers complain about the weight of the bags.
 

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