RNB Innovations

lisfisher

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Mar 5, 2008
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Hi all, just wondering if anyone has had any recent correspondence to or from RNB Innovations. I sent my EX3000 charger back due to it being faulty {still under warranty}. My charger delivered to them NOV 9th. I've yet to receive the replacement in the mail. Have emailed them 4 times and called twice. No replies whatsoever. Since they are in California {Twentynine Palms} I'm wondering if they were affected by the wildfires?
 
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lisfisher

lisfisher

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Mar 5, 2008
561
951
CT
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Minelab Excalibur 2
White's classic 3sl
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No idea whats going on with this company, can't say I've ever had any business not answer customer inquiries { especially 5 }. Kind of renders the excal useless. What a shame, spent a lot on the ex3000 battery and charger under a year ago {both still under warranty} and they are useless now unless there's some other charger out there that fits it.
 

DeepseekerADS

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Mar 3, 2013
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I jumped on the RNB train for the same reason. Paid for both a separate housing and the RNB.

GREAT battery, used it all this past year's water time. I pray they are okay and will return to continue as one of my favorite vendors.
 
Oct 5, 2014
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I hope things are well with RnB Innovations! :icon_thumleft:

IMO: The company makes some great products for Minelab, Whites and Garrett machines. I own/use the batteries and have had no issues for many years. :hello2:

I hope and pray all is well with them and your receive the service you need.
 
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lisfisher

lisfisher

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Mar 5, 2008
561
951
CT
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Minelab Safari
Minelab Excalibur 2
White's classic 3sl
Garrett pro pointer AT
Primary Interest:
All Treasure Hunting
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After almost a month I received the charger today. No communication, and marked "defective" on the box so I had no idea if it was good or not. Plugged it in and seems to be working. Totally surprised by the lack of communication though.
 

A2coins

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Thats a head scratcher glad you got it back though
 

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