apush
Bronze Member
Today I went to my pick up bank to obtain my 1 box of halves. Last week I had ordered 3 boxes for the first time with no problems. Ended up having 15-64s--plus several 40%ers and was happy as can be.
Work overwhelmed me this week, so I forgot to call in to order 3 boxes. Instead, I knew to expect my weekly one box. That was just fine. When I went to the counter to pick up my box, the teller asked me what I had ordered. I said just the standard, "1 box of halves, 1 box of nickels, and one box of cents." I wrote my check for $625.00 and off she went to get the boxes. The teller returns with the halves, no nickels, and a taped-up $25 cent box. She says that "they" did not order my nickels. No problem and I thanked her. As I was loading up, the new branch manager comes over. He was a former teller. He informs me that he can continue to order my 1 halves box, but if I want 3, I will have to pay $20 per box. I about had a fit! And, he had all the tellers around me (they had all gathered together I guess to hear what he had to say to me). Needless to say, I felt a bit embarrassed. I am thinking about closing my account altogether. It was highly unprofessional. Thinking about writing a letter to the main bank. I felt like I was some type of bum. It was horrible. To boot, the cent box was taped together from some one else's dumps. They had alway given me a sealed cent box. I am almost 50 years old, a granddmother, and an educator of the young--guess I expected more respect--or at the least, some privacy in the discussion.
apush
Work overwhelmed me this week, so I forgot to call in to order 3 boxes. Instead, I knew to expect my weekly one box. That was just fine. When I went to the counter to pick up my box, the teller asked me what I had ordered. I said just the standard, "1 box of halves, 1 box of nickels, and one box of cents." I wrote my check for $625.00 and off she went to get the boxes. The teller returns with the halves, no nickels, and a taped-up $25 cent box. She says that "they" did not order my nickels. No problem and I thanked her. As I was loading up, the new branch manager comes over. He was a former teller. He informs me that he can continue to order my 1 halves box, but if I want 3, I will have to pay $20 per box. I about had a fit! And, he had all the tellers around me (they had all gathered together I guess to hear what he had to say to me). Needless to say, I felt a bit embarrassed. I am thinking about closing my account altogether. It was highly unprofessional. Thinking about writing a letter to the main bank. I felt like I was some type of bum. It was horrible. To boot, the cent box was taped together from some one else's dumps. They had alway given me a sealed cent box. I am almost 50 years old, a granddmother, and an educator of the young--guess I expected more respect--or at the least, some privacy in the discussion.
apush
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