DreamWalker
Greenie
- Joined
- Aug 20, 2013
- Messages
- 15
- Reaction score
- 9
- Golden Thread
- 0
- Location
- Whidbey Island
- Detector(s) used
- Whites MXT
Upvote
6
It appeared to only go through the battery compartment and I asked the manager if I could buy it at a discount. She just told the clerk to give it to me. When I got home I realized that the drywall screw not only went through the battery compartment, but straight through the MAIN chip on the circuit board in the unit! Again
I sent it back to Fluke asking them if they could fix it for me, and they sent me back a brand new one free of charge a couple weeks later
I'm sure they must have really wondered how it could have possibly sustained that type of damage
Excellent customer service though!I got a better story--I went to Home Depot and they were taking down a display with some Volt-Ohm meters on it--one was a very nice Fluke unit that had been screwed to the wooden display with a dryway screwIt appeared to only go through the battery compartment and I asked the manager if I could buy it at a discount. She just told the clerk to give it to me. When I got home I realized that the drywall screw not only went through the battery compartment, but straight through the MAIN chip on the circuit board in the unit! Again
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I sent it back to Fluke asking them if they could fix it for me, and they sent me back a brand new one free of charge a couple weeks later
I'm sure they must have really wondered how it could have possibly sustained that type of damage
Excellent customer service though!
DreamWalker said:4 inches down found my first pocketknife todayddc4d