You have got to be kidding me. First off Minelab moves manufacturing to a third world country, secondly their customer service sucks, thankfully for Mike at Woodlands Detectors made calls for me, but in all reality it shouldn't have to be done through an independent dealer. Now you say they won't repair the product that they charge so much for? I think it's time people started to show Minelab that they aren't the only top line detectors on the market. I personally own a GPX 5000, Excal II , and 2 V3I'S. I am not endorsing any other manufacture but when a company pulls something like this, I believe it's time to return the favor and stop buying their product. I had an instance a few yrs ago with Ford Motor CO. I needed a service part for my project vehicle I was building and Ford stated they didn't have a service for that item. After calling the BBB I found out by law that a company that is still in business must maintain service parts for 20 yrs unless they have filed bankruptcy or totally closed the doors. Don't know if this applies towards Minelab but it's worth checking into since they still have a business here in the USA. Typical business saying they don't support their product anymore thus trying to force the consumer to buy new item from their company. Very shady indeed, since most of the internal parts are very cheap, and cost develops from research and development there is no reason other than greed that they would do this antic. Good luck on your venture fixing your machine and remember that one person boycoting a company makes little difference, but a large group of boycoting will get their attention for sure!!