minelab service

[seas1to2]

today I e-mailed minelab about the small screw in the coin wire connector that fell out.About 1 1/2 hours later got this e-mail..............Hi John:



I will mail you a coil connector we cut off of something – it has all the hardware you should need.



Good Hunting !!



Dick





Dick Shultz



Customer Service Mgr.



Minelab USA, Inc.

871 Grier Dr., Suite B-1

Las Vegas, NV 89119

Phone: (702) 891-8809

Fax: (702) 891-8810

E-mail: operations@minelabusa.com

I would say thats good service

 

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[mastereagle22]

Had the same exact thing happen with my stock coil. The strain relief screws are really tiny and one fell out then the other did. Emailed them and they did the same thing, sent me a replacement and I had it in 3 days.,

 

[Keppy]

....Yes sir.....I will say that Dick Shultz is right on things he has go back to me fast on a couple things i needed... ..==Jim_K==