general
Hero Member
Sent in my Exal ll on 6/6 insured and got a call from them on 6/9 saying they got it. Repairs,under warranty I hope, to take 30-40 days. recently checked Mastercard about their extended warranty policy and it looks like they will extend the original warranty 1 year with the proper paperwork. I still dont understand why the battery cable failed to operate properly after only about 9 months of use. Its a great machine, but too many fragile parts for the cost of the machine.