Minelab customer service...

[Calabash Digger]

Is great! New Nox in hand in only six days.... after mine flooded.

 

[nagant]

That's fast! Gotta send mine in for shaft wiggle and figure why i cant use the upgrade.

 

[smokeythecat]

Go dunk it in the bathtub for a half hour!

 

[dirtlooter]

We went to the headwaters of the Ouachita River to an old swimming hole this evening. I couldn't get down there but the wife took the Nox and did some detecting in the boulders (no easy gravel or sand here). She was afraid to set the detector down in the water even though I kept telling her that it was water proof and needed dunking to make sure while it was still under warranty. She finally set it down and all was well so far. Nah, nothing good was found for all of the hard digging in the rocks. great to see the service being fast and good for your machine.

 

[RustyGold]

That’s great news CD!

 

[HighVDI]

Seems to be the word on the street....or on the forums rather! Nice to hear!

 

[ColonelDan]

I enthusiastically second Calabash's opinion of Minelab's customer service. I had to send in a Pro Find 35 and an EQX 11 inch coil and received brand new replacements within a week! Service was second to none in my view.

Great job Minelab!

 

[ripvanb]

Good to know

 

[Hawks88]

Good to hear. Thanks for the update.

 

[devldog]

Calabash, glad to hear you were treated well and of the quick turn around on your Nox by Minelab.

 

[HighVDI]

I'm gonna baptize mine soon just to make sure.

 

[pulltabfelix]

how did it flood?

Is great! New Nox in hand in only six days.... after mine flooded.

how did it flood?

 

[vferrari]

how did it flood?

http://www.treasurenet.com/forums/equinox/613337-my-nox-toast.html

 

[SurfSideDan]

I sent my 800 in about a month ago and could not believe the turn around time. Great job up their in PA. Had it back in one week.

 

[Rick K]

They do a great job of tracking and turning around the exchange of your defective units for new ones. They don’t have to fix anything just verify your s/n and the fact that it is broke, flooded, whatever. makes for quick service given today’s infrastructure of electronic communication and fast delivery services. That box of detectors that have to get shipped back from PA to Chicago just keeps getting bigger.

 

[Rick K]

What happened to your Nox vf?

 

[vferrari]

What happened to your Nox vf?

http://www.treasurenet.com/forums/equinox/613337-my-nox-toast.html

Nothing. Just pointing out pulltabfelix to the thread above that described what happened to Calabash's machine, since he asked.

 

[metalhead]

I sent my coil in for repair they went me a new one in seven days.

 

[fuzzymaster]

Taking mine to beach next sat. Hopefully it doesnt leak, and finds me something good.

 

[goldiger]

I sent my 800 in Monday got it back Friday screen would randomly freeze up they sent me a new pod back