Minelab service issues?

[Treasure_Hunter]

Failure rate of Equinix is no higher than that of the Excalibur and you have to baby the excal just as much or you will have problems, I own multiple excals and I love the excal too.

 

[cudamark]

I've had mine close to 2 years now without having to do a thing to it as far as repairs. Oh, I HAVE changed the protective film over the screen once. I can't tell you how many times I've dropped it on the ground and also concrete parking lots and sidewalks. It's been to England 3 times and had to endure the gorillas in baggage claim. It's been in the pounding surf as well as desert heat. If this is supposed to be babied, I would be guilty of child abuse! None of my local detecting buddies have had to send theirs in either, so, in our experience, Equinox seems to be holding up just fine, thank you.....

 

[ARC]

Well those are positive posts.

 

[DeepseekerADS]

Now for a pause in the discussion here.....

I'm too spaced out - beer.... Couple of Steel Reserves = no one up the holler but me & Mom.

I have the CTX, and a modded Excal II through Kellyco during their difficult years = waited a long time for my Excal to come home after several months of modifications.

Everything still works. and they work to my needs, and I LOVE that Excal, period

We go through life .........

 

[smokeythecat]

I use the snot out of my detectors and can't break them. I have not run over one with my truck yet, but I came close once.

 

[A2coins]

I have the 800 great machine havent got to use it much I had the AT Pro I had a problem with headphones once and coil another time they shipped them to me with a return label to send them back they shipped the day I called without even having the old parts Great fast service. I havent dealt with Minelab service but hope I dont have to wait as long as the OP if I do need parts.

 

[pa-dirt_nc-sand]

Update: ML sent me the tracking, looks like I will receive my Nox back tomorrow.

 

[bartholomewroberts]

I have had quite a number of Minelabs over the years.. Sov [still own it in fact], Explorer, excals [plural] I still have my original sword.. and it still performs beautifully.

My excal 11 is one of the original models [made in Ireland]..

and to this day, I have never had an issue with any of the minelabs.. I use a Deus for most things these days due to the exceptional amount of trash I hunt in..[drowned towns]

But I still keep the sov and the excals for other purposes.. And they serve me well.. Perhaps the quality control in Malaysia is not up to the Aussie or Irish standards. I do know of a few

folks who have had issues with the nox; and a few who have not.. perhaps it is the luck of the draw... But one would think that with the number of complaints , perhaps Minelab might think of extending the warranties.

Micheal

 

[smokeythecat]

Yes, I think luck of the draw is close to reality. The ones you don't hear about are working just fine. PA-dirt, good to hear it's coming back now. Stinks when your primary machine breaks. Doesn't matter which one it is. Now I just need someone to go with...

 

[pa-dirt_nc-sand]

Got out for a quick lunch hunt to try out the replacement gear. It’s uploaded with the most recent software and sounded a bit different. Did not seem to be able to “force a false hightone” like I could before. I got the occasional high tone VDI In the iron areas, but they were fleeting and not repeating. Did not dig any falsing iron, and was surprised when these 2 targets appeared in areas I had swung many times before. Looking forward to taking my “new” machine to a couple of my old hot spots!

 

[RustyGold]

The only problem I’ve had with my Nox is that I don’t use it enough. First release issue and has been underwater, no leaks and no shaft wobble? Go figure!

 

[HighVDI]

IMO, what you pay for in an Equinox resides in the control housing. The machine flat out performs....but, is lacking where Minelab perhaps thought they could skimp?

This machine got many people into the Multi frequency world that would probably still be swinging Ace 400's ect. I'm not defending....just simply stating that the Equinox seems almost like a Vanquish before the Vanquish. Sorta, kinda.

 

[nuggetdog]

Pa-dirt, your lucky you can detect at all this time of year, the dirt here has been under 18+ inches of snow since Thanksgiving. I bought my 800 in October so I’ve only used it maybe 5 times, but those were 5 of the funnest days I’ve ever spent with a detector. Come on Spring!!!
Glad you finally got your machine back, looks like it’s performing well.

 

[RustyGold]

Im just glad I'm still here in the garden and I'm able to go detecting.

 

[DeepseekerADS]

Im just glad I'm still here in the garden and I'm able to go detecting.

You got that my friend

 

[Treasure_Hunter]

Im just glad I'm still here in the garden and I'm able to go detecting.

When people ask me how I'm doing I tell them "good, I'm still on the top side of the grass".

 

[cudamark]

When people ask me how I'm doing I tell them "good, I'm still on the top side of the grass".

Yup, I'd rather be mowing the grass, than fertilizing it!

 

[ARC]

Yup, I'd rather be mowing the grass, than fertilizing it!

Is urine considered fertilizer ?

 

[smokeythecat]

Yes, I think so.

 

[GeoW]

My concern is not an occasional need for repair but is if that repair is required after warranty expiration. If it is true that the control unit cannot be repaired but must be replaced. A simple solder joint will cost the price of a new control unit?
Let's hope not.

geo