Tesoro's warranty is ONLY to the original buyer and there are exceptions to their warranty.
Such as out of production....
Hmmm. You were told by someone at the Tesoro Factory NOT to buy the machine - becaouse they are so old they don't make them anymore, but you disregarded that warning and bought it anyway? Now you are upset because it doesn't work?
Because they don't think you returned it soon enough
"TESORO SAND SHARK BY R.Allard
I have had mine for about 5 years with no problems and really my problem isnt with the metal detector itself but rather the "lifetime warranty" lets face it if your going to drop that kind of coin on a detector you would expect that the customer service and the warranty would be worth the extra 4-600.00. Not the case in the tesoro world I guess.
Lets face it you can go on ebay and buy a 300.00 underwater detector that will do just as good as the 7-900 dollar ones and as a mater of fact my wife uses a triton that works just as good as my sand shark. so when there warranty/repair department wanted to charge me an extra 250.00 to repair a board and case that was clearly a warranty issue needless to say it left a sour taste in my mouth.
Here is the situation... I have been a certified Dive Master for 10+ years and regularly take my students metal detecting. I have used this detector on tons of dives to 120-140 ft. on my way down one day hit around 90 feet and noticed bubbles starting to come from the detector housing at the bottom. so yes the water got into the housing. I returned to the surface pulled the batteries out an dried as much as i could off. It was the end of the season and I put the detector on a shelf to finish drying out and forgot about it till this last month when a old student asked if i still took people out detecting.
So i sent the detector to Tesoro and they told me get this....it was a warranty issue and they would have replaced it if i would have sent it in when it happened. But because i didnt send it in immediatly i would have to pay for the parts and the new housing or I could just replace the board and hope my old housing didnt leak. They have had several problems with this housing and as a matter of fact they even have changed the bottom of the housing so the coil wire is moulded into it now. so if your gonna spend the extra coin on a warranty dont... just go buy 2 or three of the less expensive ones and throw them away when they break or leak. BTW the tesoro is rated for 300ft so a failure at 90 is clearly a issue in manufacturing and one would think would be covered under warranty.....guess not!"
"Update on repair
May 03, 2008
Looking forward to getting my repaired Tiger Shark back, but am a little disapointed that I am being charged $195 for the repair. So much for the lifetime warranty.
Overall Rating 1 star
Bud Slater from Dudley"
Even Tesoro acknowledges there are exceptions...
WARRANTY SERVICE
Your Tesoro metal detector is covered by a Limited Lifetime Warranty, the terms of which are listed below. If your metal detector should require service, you may return it to the Tesoro factory at the address below.
LIMITED LIFETIME WARRANTY
This warranty gives you specific legal rights, and you may have other rights which vary from state to state.
This instrument is warranted to be free of defects in material and workmanship as long as it is owned by the original consumer purchaser. This warranty is not transferable and is valid only if the warranty registration card has been completed and mailed within 10 days of purchase.
TESORO will, at its option, repair or replace any instrument covered by this warranty, without charge, except for transportation charges, at its factory in Prescott, Arizona.
[emoji666] This warranty excludes batteries, damage caused by leaky batteries, cable breakage due to flexing on body mount units, and wear of the searchcoil housing. Also excluded are instruments which have been abused, altered, or repaired by an unauthorized party.[emoji665]