falconman515
Full Member
- Mar 28, 2014
- 235
- 58
- Detector(s) used
-
Saving My Pennies ...........
For an XP Deus w/ 11" coil
- Primary Interest:
- Metal Detecting
.
How good is Minelabs warranty when it is needed?
* How does their repair process work?
* Do I pay to ship it to their location and then they ship it back to me after it is fixed?
* How long is their turn around time?
* Do they have a repair center here in the states?
* Anyone ever have issues with their warranty and customer service?
* How is their on-call service and support staff for customers with questions or issues?
* Is there anything that is Not covered under their warranty that a new buyer may not be aware of?
* I would like to find out more about this company and be prepared if at all possible.
- Please feel free to just comment on your experience with them as well!
We all know how amazing service is from companies like Garrett ... how does Minelab stack up?
I just want to know I am buying from a company that is going to stand behind their product and always take care of theirs customers 100% ... that is very important to me when I am looking to spend up to or more then a $1,000 on a product! ... when you reach a certain point in a products price customer service and warranty is KEY for me.
Thanks so much, and I look forward to all of your replies.
How good is Minelabs warranty when it is needed?
* How does their repair process work?
* Do I pay to ship it to their location and then they ship it back to me after it is fixed?
* How long is their turn around time?
* Do they have a repair center here in the states?
* Anyone ever have issues with their warranty and customer service?
* How is their on-call service and support staff for customers with questions or issues?
* Is there anything that is Not covered under their warranty that a new buyer may not be aware of?
* I would like to find out more about this company and be prepared if at all possible.
- Please feel free to just comment on your experience with them as well!
We all know how amazing service is from companies like Garrett ... how does Minelab stack up?
I just want to know I am buying from a company that is going to stand behind their product and always take care of theirs customers 100% ... that is very important to me when I am looking to spend up to or more then a $1,000 on a product! ... when you reach a certain point in a products price customer service and warranty is KEY for me.
Thanks so much, and I look forward to all of your replies.